Client Testimony

Hollywood Storage

Hollywood Storage (Newbury Park, CA): “Self StorageWorks “turned around” and successfully transformed my consumer storage facilities into sales-oriented businesses that emphasize customer service, community partnerships and business-to-business marketing. Greg Call, the president and CEO of Self StorageWorks, also was instrumental in delivering a parcel of land adjacent to our existing facility, saving us from a potentially large competitor next door. As a result, we have doubled our size to 300,000 square feet, and our income has gone from $1.4 million a year to more than $7.3 million." 
Jay Sundher, Owner, Hollywood Storage Center, Thousand Oaks Self Storage

The Value of Rent Increases

The Value of Rent Increases
Why owners, manager and customers benefit
by Greg Call

Self-storage managers and management teams generally hate rent increases. This is for several reasons: 1) They don’t have a plan to handle the increase; 2) They don’t want to deal with the unpleasantness of displeased customers; and 3) they don’t believe they benefit. But the lifeblood of a storage business is its revenue stream. Expenses evolve year after year. If an operator fails to outpace operating costs with income, his facility falls behind financially. Read More...

 
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